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Waitress

Hotel Mokka City Nairobi

Summary

We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers.The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role. 

Description

Duties and Responsibilities:

  • Greet customers and hand out menus.
  • Take meal and beverage orders from customers and place these orders in the kitchen.
  • Make menu recommendations and inform patrons of any specials.
  • Deliver meals and beverages to tables when they have been prepared.
  • Check that customers are satisfied with their meal.
  • Prepare the bill for tables when requested.
  • Cash up bills and ensure that the correct amount has been paid.
  • Administer change to tables if needed.

Education

  • Diploma/certificate in hospitality, or related field.

More Details on Experience

  • 1-2 years working experience as a waiter or waitress.
  • Fine dining experience.
  • Knowledge of the best practices and procedures for customer service and hotel procedures.

More Details on Skills

  • Excellent communication and interpersonal skills
  • Endurance to walk and stand for long hours.
  • Flexible work hours.
  • Ability to remain calm and professional with difficult customers.
  • Excellent interpersonal skills.
  • Coordination to carry plates or trays without dropping anything.

Terms And Conditions

Qualified candidates should send their applications by 19th June 2023