The U.S. Mission in Nairobi is seeking eligible and qualified applicants for the position of Strategic Content Coordination Assistant (Digital Production).

The Digital Production Coordinator works under the direct supervision of the Strategic Content Coordination Specialist (SCCS) or PAO designee and has no supervisory responsibilities. Is responsible for the production of all visual and multimedia elements of Mission public engagement, including design, creation and/or acquisition of customized visual and multimedia content, which is disseminated online, in person or via traditional broadcast. Creates compelling visual content for all Mission outreach materials by assessing visual aspects of the Kenyan media environment, public preferences for visual content formats and dissemination channels, and the impact of Mission visual materials.

• A total of at least four years of progressively responsible experience in design, creation and packaging of visual and multimedia content for digital marketing, advertising or mass communications purposes, including extensive experience as an advanced end user of industry standard desktop and mobile software applications, internet and related communications technologies, and integration of visual content into web content management systems is required.

• Analytic skills:  Must have strong analytic skills to identify target audiences and understand how Mission use of images, graphics, video, and audio can affect their sensitivities.  Must be able to perceive the emergence of new audience preferences and trends in information consumption and visual and multimedia norms, in order to produce targeted digital or traditional visual content in support of Mission external engagement.  Must be able to analyze content from multiple sources (internal and third-party) and determine when and how to use it in Mission visual products.
• Communication/Interpersonal skills:  Must have excellent, documented visual storytelling, written, and oral communication skills to create and adapt visual, audio and printed material for dissemination in English.  Must have strong interpersonal skills to maintain Mission-wide collaboration on the creation of visual and multimedia content in support of Mission public engagement.  Must be able to contribute to SCC discussions of priority engagement, strategic content, and use of visual and audio materials and dissemination channels.  Must have excellent customer relations and interpersonal cross-cultural communication skills. Must be able to tailor communications to fit formal and informal situations and different ethnic, religious, and linguistic cultures.  Must be able to brief U.S. officers and visitors on Kenyan communication patterns and trends in digital tools and content dissemination channels for visual communication.  Must be able to speak publicly; must be able to interpret between English and Kiswahili for discussions of content production.
• Management skills:  Must be able to bring together offices and agencies from across the Mission to identify and share visual and audio content.   Must be able to identify and resolve, or seek help in resolving, problems with use of visual and multimedia content in online or traditional public engagement.  Must be able to contribute to development and updating of procedures and guidelines in response to changing communication technologies, and changes in public opinion, formats, and internal Mission preferences for producing and sharing visual and audio content.  Must be able to plan, prioritize and manage multiple projects such as marketing, information or advocacy campaigns, and oversee associated project budgets, schedules, and daily operations to produce, adapt, and disseminate time-sensitive content, in collaboration with the SCC team.  Must be able to assess Mission DP capacity and determine which acquisitions (equipment, software, etc.) will meet current and future needs. 
• Technical skills:  Must have detailed knowledge of multiple formats, digital tools and platforms for visual content creation, editing (audio, visual, multimedia and graphic), and distribution through traditional and digital channels.  Must be able to create and use photo and video sharing sites, podcasts, video and other digital products, and be familiar with webinars, gaming, gamification theories, contests and other interactive immersive platforms.  Must be highly skilled in use of digital software and editing tools, content databases, and reporting tools.  Must be familiar with audience analysis and analytic tools (i.e., Hootsuite, Google Analytics, et al).  Good keyboarding, data entry skills, and excellent familiarity with electronic discovery tools, in particular the Internet, and standard information retrieval practices and procedures are required.   Must have good numerical skills to be able to use statistical analyses of audience segments and track impact of Mission digital products.
• Availability:  Must be available to travel throughout Kenya to develop professional contacts and create content (photo/video of ambassador’s travel, PD programs, etc.).

EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation. 

How to Apply:  All candidates must be able to obtain a Local Security Certification.

Interested candidates for this position must submit their application to the following for consideration: https://erajobs.state.gov/dos-era/ken/vacancysearch/searchVacancies.hms