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Pension Assistant

PKF Consulting Limited Mombasa

Summary

The position provides support for the general administration of the Scheme by giving administrative and logistic support in all relevant activities and ensuring adherence of all staff to guidelines and objectives of the department.

Description

  1. Maintain client Scheme records and files, and keeping up to date records for the section’s activities;
  2. Support the Pension Officer in liaising with Scheme members and their dependants;
  3. Support the Pension Officer in calculating member benefits;
  4. Ensure all standard procedures are adhered to, actions all routine and administrative tasks and responding to clients promptly with relevant and accurate information;
  5. Work effectively the pension administration team to support the section's activities;
  6. Provide administrative and logistic support in organizing the Annual General Meeting for Scheme members;
  7. Support the Pension Officer in developing the Scheme members’ newsletter;
  8. Provide regular updates to team leader on work in progress;
  9. Assist in the Pension Officer to deal with member queries, both over the phone and face to face;
  10. Record minutes for all team meetings to identify issues and improve service delivery; and
  11. Perform any other duties as may be assigned.

Education
Bachelor’s Degree

Bachelor degree in Insurance, Business Administration, Actuarial Science or any relevant or equivalent qualifications from a recognised institution of higher learning.

More Details on Experience

At least 3 years’ experience and at least one (1) year in retirement benefits Scheme administration;

More Details on Skills

  • Must be computer literate and familiar with MS office suites
  • Effective oral and written communication skills.
  • Must possess sound interpersonal and team-building skills
  • Must be able to work under pressure.
  • Must have proven problem-solving skills and knowledge on conflict management
  • Must have excellent negotiation skills

Terms And Conditions

All candidates must ensure that their CVs contain working telephone numbers and email addresses, your current/previous and expected salary, and a list of at least three (3) referees with their current contacts; and attach certificates proving compliance with Chapter 6 of the Constitution of Kenya.