Studies the dealership's customer base and the automotive retail market to develop effective programs for soliciting business and to ensure the profit growth and expansion of the Company’s products and/or services.

• Deliver business strategies through implementation of marketing strategies across the organization aligned to TMD’s strategy and an approved annual budget.
• Using trends, customer experience insights and in collaboration with the Sales team; develop new niche market segments with a view to deliver on set Vehicle and Aftersales performance targets.
• Manage brand campaign execution calendars and ensure all activities, events and activations are coordinated throughout brand campaign period.
• Engage in superior customer service by making information readily available, effective handling of all Isuzu customer escalations, updating customer relationship databases, effective management of promotional, marketing activities (above/below the line) and events.
• Plan and execute press releases and other media engagement activities factoring necessary lead times, prepare content for the publication of advertising material and oversee distribution/implementation.
• Communicate and sensitize reportees to keep abreast of customer attitudes, Isuzu CARE principals, demographics, buying habits etc. Communicates with external customers to determine their needs and interests as well.
• Tracks the impact of marketing programs in the market and prepares management reports to be certain that marketing objectives and customer satisfaction levels are achieved. Takes corrective action when necessary.
• Facilitates continuous performance reviews and training for the Sales & marketing and customer experience teams

• Minimum level of 2 year working experience in Sales and marketing; exposure in automotive industry is added value.

Technical

• Proficient in Microsoft Office applications/computer literacy.
• Conversant with concepts in Digital marketing
• Driving Skills
• Product knowledge i.e. vehicle specifications, Basic mechanical knowledge
• Knowledge in professional standards/Business Intelligence.
• Experience with Customer Relationship Management System

Functional

• Writing skills
• Excellent Customer Service skills
• Excellent interpersonal skills
• Pleasant and outgoing personality
• Strong negotiating and influencing skills
• Excellent presentation skills and communication skills (written and spoken)
• A team player with a go-getter attitude
• Ability to work under pressure and meet sales targets
• Organizational skills

Interested candidates to submit their applications before 23rd May 2023