Our client in the food processing industry is seeking to hire a qualified Head of Commercial to lead the organization in determining the strategic direction and guiding the execution while ensuring that it maintains profitability with the objective of improving customer experience, maintaining great staff experience, and meeting market demands and market expectations.

1. Commercial Strategy and leadership: Lead the development of the strategic direction of the company. Act as the vision carrier for the organization and translate it to executable plans for the organization. Serve as bridge on guidance and execution to foster effective teamwork between the Board & management and management & staff – 20%
2. Commercial Leadership, management, and administration: To constantly assess the moving parts of the company and remove/address any obstacles and hinderances that may prevent the team members from achieving the company objectives. To ensure effective collaboration, coordinate and connection of the different departments within the organization. Provide general oversight of all commercial projects and activities, and assure a smoothly functioning, stable and efficient organization through development, implementation and regular evaluation of standards and controls, systems and procedures – 20%.
3. Stakeholder management for Business Growth: To promote and advance the Company’s reputation by developing, retaining and growing the stakeholder relationships and partnerships. Initiate, develop and maintain cooperative relationships with key stakeholders (internal and external) and oversee the development, implementation and monitoring of an effective business communication process internally and externally, to help grow business by finding new clients and expanding relationships with existing clients - 20%.
4. Innovation: To keep abreast with global, regional, and local trends to lead the creation, development and execution of ideas and innovations within the company. To look out for risks and pitfalls that could be detrimental to the business for management and mitigation – 10%.
5. Reporting: Provide regular, accurate and quality information to aid Board and shareholders’ decision making. Review information and insights provided by management team and provide approval on key decision on final approval – 10%
6. Talent management: To oversee the development and implementation of sound people strategies that ensure effective attraction, recruitment, development and retention of the right talent and culture to help achieve strategic priorities and secure its profitable future, while complying with all relevant legislation. To constantly ensure that the talent and skills pipeline is adequate to meet the company’s current and future objectives – 10%
7. Ensure Business Continuity by:Ensure the business partnerships of the company are continuously enhanced & maintained- 5%
8. Identify and evaluate applicable risks, develop, implement and continually review appropriate interventions to mitigate such risks and ensure business continuity – 5%

• Ten (10) years’ work experience five (5) of which has been in a senior commercial management position.

KPI'S: 

• EBITDA Margin
• Sales revenue
• Debt collection Targets
• Gross Profit margin
• Staff retention
• Customer order fulfilment /Customer satisfaction
• Market share growth (flavoured teas50% and 20% of Black Teas)
• Budget adherence
• Brand growth and development
• Brand equity

1. Business acumen and a demonstratable understanding of multi-faceted business operations as well as the demonstrating an understanding of various factors that determine performance of the Company.
2. Demonstrate Visionary leadership with the ability to analyse changes in the market and discuss trends in the business world while assessing the opportunities and risks involved.
3. Leadership & Results Orientation: able to engage, motivate and work with cross-functional team members; Driving results through people; and hold individuals accountable for results through continuous follow through initiatives.
4. Execution & Consequence Management: Demonstrated ability to apply appropriate consequences to promote/deter a behavior.
5. Strategic mindset: able to have a long-term perspective of the direction of the company based on the internal and external environment context and guide others towards that envisioned goal; able to meticulously prepare a well thought through course of action and liaise with stakeholders to execute the same positive engagements with them to achieve envisioned business objectives.
6. Professionalism; Negotiation & Communication skills: able to engage, persuade and convince stakeholders in order to get desired decisions, information and output in line with the envisioned deliverables
7. Ability to work under pressure: - Able to identify emergent issues and respond to them, accordingly, receive and process information with short notice and give feedback accordingly while maintaining professional demeanour.
8. Entrepreneurial mindset: have a business mindset and see the commercial aspects of various initiatives

All applications should be submitted on or before 28th July 2024.

       Only shortlisted candidates will be contacted.