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General Services Assistant (GSO)

U. S . Embassy Nairobi Nairobi


The U.S. Mission in Nairobi is seeking eligible and qualified applicants for the position of General Services Assistant.


  • Incumbent serves as executive assistant, quality coordinator and analyst, and communications expert within the General Services Office.
  • Under the direction of the S/GSO, maintains all policies for the section and advises the leadership team on required updates.
  • Analyzes available performance data on ICASS service delivery and advises on trends and potential improvements.
  • Supports the GSO team’s communication through maintenance of its Sharepoint site and other communication tools.
  • Serves as sub-cashier for GSO section and timekeeper for one-third of GSO.


  • Education: Successful completion of bachelor’s degree in business management or business administration is required.
  • Language: Level IV English (Fluent, reading/speaking/writing) (This may be tested).

More Details on Experience

  • Minimum of three years of administrative or clerical experience is required, two years of which should be in project coordination/project management.

More Details on Skills

  • Must be able to analyze complex data and interpret them into clear, concise, and manageable use by management.
  • Must be Able to use MS platforms including Word, Excel, PowerPoint, and SharePoint.
  • Must have strong written and verbal communication skills.

Terms And Conditions

Qualifications: All applicants under consideration will be required to pass medical and security certifications.   

EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

How to Apply:  All candidates must be able to obtain a Local Security Certification.

Interested candidates for this position must submit their application to the following for consideration:


Required Documents: Please provide the required documentation listed below with your application:

  • Residency and/or Work Permit (If applicable)
  • DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
  • Curriculum Vitae (CV)
  • Bachelor’s degree in business management or business administration.


What to Expect Next: Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.