My Jobs In Kenya
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CUSTOMER SERVICE AND MARKETING EXECUTIVE

My Jobs In Kenya Nairobi

Summary

Our client in the hospitality industry is looking for Customer service and marketing executive to undertake marketing projects for the benefit of our company by selling our conferencing and co- working services and spaces.

Salary 20k-25k

Description

 

  • Conceive and develop efficient and intuitive marketing strategies
  • Organize and oversee advertising/communication campaigns (social media, TV etc.), exhibitions and promotional events
  • Conduct market research and analysis to evaluate trends, brand awareness and competition ventures
  • Initiate and control surveys to assess customer requirements and dedication
  • Greet and welcome guests as soon as they arrive at the office
  • Direct visitors to the appropriate person and office
  • Answer, screen and forward incoming phone calls
  • Ensure reception area and the conference areas are tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
  • Provide basic and accurate information in-person and via phone/email
  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
  • Order front office supplies and keep inventory of stock
  • Update calendars and schedule meetings
  • Keep updated records of office expenses and costs
  • Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

 

Education

  • Diploma/certificate in Office Management, Customer service, sales and marketing or related field.

More Details on Experience

  • 2 years experience in Office Management
  • Proven work experience as a Receptionist, Front Office Representative or similar role
  • Hands-on experience with office equipment (e.g. fax machines and printers)
  • Experinec using CRM software.

More Details on Skills

  • Proficiency in Microsoft Office Suite
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude
  • Social media management skills
  • Market reserach skills

Terms And Conditions

Interested candidates to submit their applications before 25th July 2023.