POSITION TITLE:  Credit Controller

DEPARTMENT:       Palmhouse Dairies: Managerial Support

REPORTS TO:         Finance & Administration Manager

POSITION PURPOSE:

Ensure compliance of all payments to the company (both cash and credit customers) by adhering to accounting procedures, policies and control systems.

SPECIFIC DUTIES and RESPONSIBILITIES:

• Credit control: Prepare credit agreements for customers as per the company credit policy. Managing credit within the accepted limits.
• Debt Collections: Coordinate the payment and collection of customers invoices as per the defined credit policy. Follow up on all payments both cash and credit
• Daily Sales reconciliation: Support and ensure accurate reporting and reconciliation of all customer sales (credit and cash sales). Follow up on sales shortfalls reflected on the system.
• Customer Invoices reconciliation: Ensure accurate & timely customer invoices & statements posting and regular monthly communication to facilitate payments and collection
• Monthly & Annual reporting: Complete & submit accurate daily, weekly and monthly management reports on sales & debt collection against target with well outlined challenges & opportunities
• Customer relations: Addressing customer payment issues and general correspondences regarding credit and debts.
• Documentation and reports management: Ensure timely and proper filling and management of sales documents and records
• Budgeting Process: Contribute to the annual budgeting process in definition of annual budgets especially budgets relating to debt collection and revenue generation
• SAGE system utilization: Facilitate the enhanced usage of SAGE system with we defined system updates & BI reporting that is used for management decision making
• QMS systems: Ensures QMS is been implemented in credit control functions
• Minimize debt of the company by 90% in each allocated debtors
• Any other duty as may be assigned by the management

• Minimum of three years’ experience in Debt collection and Credit control
• Familiar with legal procedures of debt collection and credit control
• Computer proficiency and ability to use Financial & Accounting software
• In depth knowledge of accounting procedures and practices
• Ability to work under minimum supervision
• Good report writing and communication skills
• Ability to collect debts, establish and maintain good customer relations

• Independent thinker with good planning and organizing abilities
• Good analytical skills
• Self-motivated and able to prioritize multiple tasks in a fast-paced environment with the flexibility to work extended hours when required
• Able to uphold high ethical and professional standards
• Able to maintain the highest levels of confidentiality
• Integrity, with a commitment to service
• A team player

• All applications should be submitted by 27th July 2021
• Availability: Immediately