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Credit Controller



POSITION TITLE:  Credit Controller

DEPARTMENT:       Palmhouse Dairies: Managerial Support

REPORTS TO:         Finance & Administration Manager


Ensure compliance of all payments to the company (both cash and credit customers) by adhering to accounting procedures, policies and control systems.



  • Credit control: Prepare credit agreements for customers as per the company credit policy. Managing credit within the accepted limits.
  • Debt Collections: Coordinate the payment and collection of customers invoices as per the defined credit policy. Follow up on all payments both cash and credit
  • Daily Sales reconciliation: Support and ensure accurate reporting and reconciliation of all customer sales (credit and cash sales). Follow up on sales shortfalls reflected on the system.
  • Customer Invoices reconciliation: Ensure accurate & timely customer invoices & statements posting and regular monthly communication to facilitate payments and collection
  • Monthly & Annual reporting: Complete & submit accurate daily, weekly and monthly management reports on sales & debt collection against target with well outlined challenges & opportunities
  • Customer relations: Addressing customer payment issues and general correspondences regarding credit and debts.
  • Documentation and reports management: Ensure timely and proper filling and management of sales documents and records
  • Budgeting Process: Contribute to the annual budgeting process in definition of annual budgets especially budgets relating to debt collection and revenue generation
  • SAGE system utilization: Facilitate the enhanced usage of SAGE system with we defined system updates & BI reporting that is used for management decision making
  • QMS systems: Ensures QMS is been implemented in credit control functions
  • Minimize debt of the company by 90% in each allocated debtors
  • Any other duty as may be assigned by the management

Cpa Section Iv

  • Minimum CPA Section IV qualification

More Details on Experience

  • Minimum of three years’ experience in Debt collection and Credit control
  • Familiar with legal procedures of debt collection and credit control
  • Computer proficiency and ability to use Financial & Accounting software
  • In depth knowledge of accounting procedures and practices
  • Ability to work under minimum supervision
  • Good report writing and communication skills
  • Ability to collect debts, establish and maintain good customer relations

More Details on Skills

  • Independent thinker with good planning and organizing abilities
  • Good analytical skills
  • Self-motivated and able to prioritize multiple tasks in a fast-paced environment with the flexibility to work extended hours when required
  • Able to uphold high ethical and professional standards
  • Able to maintain the highest levels of confidentiality
  • Integrity, with a commitment to service
  • A team player

Terms And Conditions

  • All applications should be submitted by 27th July 2021
  • Availability: Immediately