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Communications Infrastructure Support (CIS) Technician

U. S . Embassy Nairobi Nairobi


Announcement Number: Nairobi-2022-101

Hiring Agency: Embassy Nairobi

Position Title: Communications Infrastructure Support (CIS) Technician - All Interested

Applicants Open Period: 01/18/2023 - 01/31/2023


  • Responsible for installation, maintenance, repair, and wiring of Embassy telephone equipment including the programming of the CS1000 telephone and Call Pilot systems. 
  • Also responsible for the installation, maintenance, repair and wiring of all post radio networks including Emergency and Evacuation, Emergency Action Committee and Administrative.
  • The incumbent supports all mission unclassified networking infrastructure at the main Chancery and supports a microwave network of 10 tail sites across the city.
  • The CIS Technician will perform network monitoring for all Internet Service Provider (ISP) circuits, troubleshoot any issues and ensure that subscription renewal dates are met.
  • He/She will be responsible for supporting the Enterprise Wi-Fi at the Chancery, Annex and NOX buildings as well as at the official residences and satellite offices.
  • The incumbent must interact with customers daily and work with the MyServices ticket queue.


Completion of high school and two years of College studies in networking, telephone, or radio vocational training center is required.


  • English Level 4 - Fluent; written/spoken, including the ability to translate. 
  • Kiswahili Level 4 - Fluent; written/spoken, including the ability to translate

More Details on Experience

  • At least three years of experience in telephone or radio installation, repair and maintenance. 
  • Minimum of two years of experience in LAN network or computer operations management or maintenance and repair.

More Details on Skills


  • Telephone and radio installation, operation, maintenance, troubleshooting, and repair procedures
  • LAN/WAN networking core knowledge and security principles
  • Safety procedures
  • How to read schematics
  • MS Office Suite - Word, Excel, Outlook.


  • Basic inventory control;
  • Good interpersonal skills. 
  • Ability to repair, program, and install telephones and radios. 
  • Basic cabling work including proper installation of fiber, CAT6 and Coax cable. Support of LAN/WAN infrastructure.

Terms And Conditions

EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

All applications should be submitted through the link before 31st January 2023