Job Title: Cashier(1)

Department: Service

Reports to: Restaurant Manager

Supervises: None

Contract length: 1 year (renewable on satisfactory performance)

Main Purpose & Scope the Job

The Cashier will be responsible for Responsible for the efficient and smooth operation of the Cashiering section and for collections, banking, posting cash transactions, petty cash management and accurate reconciliation and reporting.

Responsibilities

• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Maintain complete knowledge of correct maintenance and use of all bar equipment and ensure they are used only as intended.
• Receive and post all food and beverage checks into the Point of Sale System as per Ankole Grill cash handling guidelines.
• Maintain the Cashiering of the Restaurant
• Produce the guests bills for payment, through cash, Mpesa and credit cards
• Maintain responsibility for the collection of the restaurant float, any discrepancies in the float amount to be reported to the Restaurant Manager
• Calculate total payments received during a time period, and reconcile this with total sales.
• After each shift balance and record all sales/billing in relation to all payment types
• Obtain assigned float and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping cash drawer secure at all times.
• Maintain a cash float to ensure sufficient cash change is available at all times
• Report all balance discrepancies
• Secure the Restaurant float in the safe provided
• Report all voids and reasons for voids. All voids must be approved by a Senior Manager on duty
• Arrange all the bills in a serial order along with the reference report. Place the Restaurant takings and billing information in the drop safe
• Count float at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
• Set up and organize cashier workstation with designated supplies, forms, and resource materials and maintain cleanliness of workstation at all times as per Ankole Grill guidelines.
• Answer customers’ questions, and provide information on procedures or policies.

*In addition to the above, the Cashier may be given such other duties, as the Management may deem necessary.

• Minimum of 3 years experience as a Cashier in a 4 Star or 5 Star establishment.

Core Competences

• Excellent reading, verbal and written English skills.
• Excellent mathematical and analytical skills.
• Excellent personal hygiene and grooming habits.
• Tech savvy with a working knowledge of various computer software programs (MS Office, restaurant management software,Micros POS).
• Customer service oriented with a lively, energetic, and outgoing personality.
• Well-organized and detail-oriented.
• Have a high degree of emotional intelligence and a high level of self-confidence.
• Be able to remain rational and calm under pressure.
• Be able to stand or walk for an extended period

All applications should be submitted by 21st February 2021